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The video conference is secured with multi-factor authentication. Healthcare providers, in addition to their user ID and password, must use a physical device - a security key to host a video conference
The video conference is easy to use for patients. To join all they need to do is click on the button on the provider's website. While no user ID or password is required, only patients explicitly admitted by the host can join the video conference
Voicemail messages are automatically transcribed and delivered via email in real-time
Desktop and mobile apps for
Reading transcriptions of voicemail messages
Listening voicemail messages
Searching the history of previously received voicemail messages
Tracking and monitoring voicemail messages
Desktop and mobile apps for
Sending and receiving text messages on behalf of the practice
Viewing and searching the history of previously sent and received text messages
Incoming text messages are automatically forwarded via email to authorized staff members
Professional email service
Functional email IDs for different roles or teams (e.g., billing, appointments, clinical staff)
Email retention and vault
User-friendly apps for desktop and mobile devices