OfficeFLO® Premium

Reducing Expenses | Minimizing Risks | Improving Employee Job Satisfaction

✔ Better than fax, paper forms and phone tag!

✔ Unlimited calls/texts (US)

✔ Easy access from any device

✔ Flat fee

✔ No per-patient fees

✔ Simple setup. Unlimited training and support

OfficeFLO® Premium

Easy to Set up | Easy to Learn | Easy to Use | Affordable

$160/month per practice | $25.00 per Phone Line per Month | $25.00 per User ID per Month

**Additional government fees and taxes apply. Equipment charges not included. Pricing is subject to change without notice.

  • EntreCom® - telecommunications service (voice, texting, HIPAA-compliant transcribed voicemails, auto-attendant) - see video tutorial

  • HIPAA-compliant email

  • Telehealth. Secure HIPAA-compliant video conferencing with patients and other healthcare providers

  • EntreForms® - Secure online forms for patients

  • EntreUpload® - Secure online portal for uploading patient records (can be used by patients or their providers) - see video tutorial

  • Workflow management for patient records received through the website - see video tutorial

  • Personalized internet domain and public website (e.g., JohnDoeMD.com)

  • Secure private internal-use websites

  • Internal-use calendar

  • Internal-use instant messaging (optional) - see video tutorial

  • HIPAA-compliant secure online file backup and sharing, online internal use shared team disk drives

  • Unlimited training and support

🖥️ Video Conferencing | Telemedicine

Secure & HIPAA-Compliant

Easy, simple and quick as 1, 2, 3

Your patient sets up a telehealth appointment

At the time of the appointment, the patient clicks a telehealth link on your website

Your provider admits the patient into their video-conference and starts a telehealth session

  • The video conference is secured with multi-factor authentication. Healthcare providers, in addition to their user ID and password, must use a physical device - a security key to host a video conference

  • The video conference is easy to use for patients. To join all they need to do is click on the button on the provider's website. While no user ID or password is required, only patients explicitly admitted by the host can join the video conference

➿ State-of-the-art Voicemail

Voicemail messages are automatically transcribed and delivered via email in real-time

Desktop and mobile apps for

    • Reading transcriptions of voicemail messages

    • Listening voicemail messages

    • Searching the history of previously received voicemail messages

    • Tracking and monitoring voicemail messages

💬 Texting App

Desktop and mobile apps for

    • Sending and receiving text messages on behalf of the practice

    • Viewing and searching the history of previously sent and received text messages

Incoming text messages are automatically forwarded via email to authorized staff members

☎️ Simplified Telephony

  • Single number for multiple phones and locations to spread the workload while maintaining availability (no forwarding or re-forwarding is required)

  • Incoming calls can be configured to ring “primary” extensions first and, if not answered, to be routed to “failover” extensions before getting transferred to voicemail

  • Private individual extensions and direct numbers for internal calls

  • Staff can transfer calls to each other by dialing an internal 4-digit extension number

  • Staff can make and receive calls using the main office number (the same caller-ID for multiple phones)

  • Automated attendant with different menus for business hours and after-hours

  • Option to activate and de-activate Do-Not-Disturb mode

  • Deskphones with HD crystal-clear audio

  • User-friendly apps for mobile devices

@ Secure Email

  • Professional email service

  • Functional email IDs for different roles or teams (e.g., billing, appointments, clinical staff)

  • Email retention and vault

  • User-friendly apps for desktop and mobile devices

📄 Online Patient Forms

  • New patients can fill out their forms online any time on any device (no user ID or password is required)

  • Real-time email notifications when forms are received (with a copy of the form)

  • Patient forms can be reviewed ahead of time to give a chance to prepare, research specific items or follow up to get additional input

  • History/logs of received forms (what form was uploaded when and for which patient)

  • Received forms can be printed at any time

  • Content from the patient forms and a PDF copy can be copied into an EHR/EMR system (no need to retype it)

  • Patient forms are searchable (e.g., using patient names)

  • Workflow management portal to track and manage status of handling received patient forms

📤 Upload Portal

For New Patients and Other Healthcare Providers

  • New patients and other healthcare providers can share their patient records and notes securely online - any time on any device (no user ID or password is required)

  • All input is automatically scanned for viruses

  • Real-time notifications with a copy of the received content

🧑‍💼 Team Portal

  • Secure, password-protected internal-use website

  • Instruction guides and references

  • Access to patient forms and uploaded content

  • Workflow management portal

  • Apps for staff members and more...